BANSAL & CO LLP
BUSINESS PROCESS OUTSOURCING (BPO)
Our clients cite many strategic benefits from business process outsourcing - improved performance, profitability, and shareholder value. More specifically, these benefits include:
Achieve cost reductions- Through reengineering, process improvements, and advanced technologies, we eliminate unnecessary operating costs while reducing and bringing other administrative costs under better control.
Focus on company's core business - Management is freed up to focus more time, energy, and resources on building the company's core businesses - as we assume full responsibility for managing the day-to-day back-office operations.
Improve service quality - We organize and manage the business processes with a view to providing a higher level and quality of services to the business units, subsidiaries, and other users throughout the company.
Maintain competitive edge - We enable management to focus on building a more competitive business, and provide the supporting systems and services to help companies compete more effectively in the global marketplace. Obtain outside expertise - Our firm's top business, industry, and technical specialists provide management with valuable guidance and skills which are our core competencies and which the company may not have in-house.
Meet changing customer demands - Our outsourcing teams provide management with flexible and scalable services to meet their customers' changing requirements, and to support company moves, consolidations, and acquisitions.
Gain access to advanced technology - We design and implement leading-edge enterprise systems to support the business processes, and we manage the technology infrastructure with lower capital investments and training costs.
Achieve revenue enhancements - By outsourcing non-core processes, management can focus on increasing sales and market share, developing new and improved products, expanding into new markets, and enhancing customer service.
Make continuous improvements in process - We design, build, and manage the business processes to operate better, faster, and less expensively, and we work with clients to make continuous improvements in process effectiveness and efficiency.
Achieve world-class standards/benchmarks - We reengineer business processes to incorporate the best-in-class practices of the world's leading companies, and we use performance measures and benchmarking to improve performance and costs.
Gain greater internal flexibility - Through outsourcing, management can focus on more strategic issues and other important company initiatives, and has more flexibility to assign staff and allocate resources to higher-value projects